1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you") and Zylaro AI ("Zylaro", "we", "us", "our") governing your access to and use of the Zylaro AI platform, including the website at zylaroai.com, the web application, progressive web app, and all associated services (collectively, the "Service").
By creating an account, clicking "I agree," or otherwise accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy and Acceptable Use Policy.
2. Eligibility
You must be at least 13 years of age to use Zylaro AI. If you are under 18, you represent that you have your parent's or legal guardian's permission to use the Service.
By using Zylaro AI, you represent and warrant that:
- You are at least 13 years old
- You have the legal capacity to enter into a binding agreement
- You are not located in a country subject to a U.S. government embargo
- You have not been previously suspended or removed from the Service
- Your use of the Service complies with all applicable laws and regulations
3. Account Registration & Security
Creating Your Account
To access most features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must:
- Choose a strong, unique password of at least 8 characters
- Not share your credentials with any third party
- Notify us immediately of any unauthorized use at legal@zylaroai.com
- Log out of your account at the end of each session on shared devices
One Account Per Person
Each person may maintain only one active account. Creating multiple accounts to circumvent restrictions, suspensions, or rate limits is prohibited and may result in permanent banning of all associated accounts.
4. Description of Service
Zylaro AI provides an AI-powered productivity platform that includes:
- AI Chat: Conversational AI assistant powered by third-party large language model providers (currently OpenAI's GPT-4o-mini)
- Notes: Personal note-taking and organization tools
- Tasks: Task management with priorities and due dates
- Dashboard: Unified workspace for productivity
We reserve the right to modify, suspend, or discontinue any feature of the Service at any time with or without notice. We will endeavor to provide reasonable advance notice of material changes.
Rate Limits
To ensure fair access for all users, the AI Chat feature is subject to usage limits (currently 20 messages per hour). Exceeding these limits will result in temporary rate limiting. Persistent abuse may result in account suspension. Users with restricted account status may have reduced limits.
5. AI Limitations & Accuracy
You acknowledge and agree that:
- AI responses are generated automatically and may contain errors, hallucinations, or factual inaccuracies
- The AI does not have access to real-time information unless explicitly stated
- No AI response constitutes professional advice of any kind
- You should verify any important information independently before acting on it
- The AI is not a substitute for professional medical, legal, financial, psychological, or other expert consultation
- Responses reflect patterns in training data and may not represent current facts, laws, or best practices
- The AI may occasionally produce content that appears authoritative but is incorrect
Conversation History
The AI uses recent conversation history (up to the last 20 messages) to provide contextual responses. This context is used only to improve response quality within your session and is not used to train AI models.
6. Acceptable Use
Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference.
In summary, you agree not to use the Service to:
- Generate, request, or distribute illegal, harmful, abusive, or exploitative content
- Harass, threaten, or intimidate any individual or group
- Attempt to circumvent the AI's safety filters or content moderation
- Generate malware, phishing content, or facilitate fraud
- Violate any third party's intellectual property, privacy, or other rights
- Use the Service for any commercial purpose without prior written consent
- Scrape, crawl, or systematically access the Service in an automated manner
- Reverse engineer, decompile, or attempt to extract source code
7. User Content
Your Ownership
You retain ownership of all content you create within the Service, including notes, tasks, and chat messages ("User Content"). You grant Zylaro AI a limited, non-exclusive license to store, process, and display your User Content solely to provide the Service.
Content Standards
You are solely responsible for all User Content you submit. You represent that your User Content does not violate any applicable law, infringe any third-party rights, or violate these Terms.
No Obligation to Retain
We are not obligated to retain User Content after account deletion. Upon account deletion or termination, your User Content will be deleted from our systems within 30 days, subject to applicable legal retention obligations.
8. Content Moderation
Zylaro AI employs automated and human content moderation to maintain platform safety. This includes:
- Automated screening: Every AI chat prompt is screened by an automated moderation system before being processed. Prompts that may violate our policies are blocked before reaching the AI.
- Risk scoring: Our system assigns risk scores to moderation events. Repeated policy violations result in escalating restrictions.
- Account restrictions: Based on moderation outcomes, accounts may be set to limited, under review, or suspended status. Each status affects available features.
- Human review: Accounts flagged by automated systems may be reviewed by our moderation team.
Moderation decisions are made in good faith. If you believe a moderation action was applied in error, you may appeal by contacting legal@zylaroai.com.
9. Suspension & Termination
By You
You may delete your account at any time from the Settings page. Upon deletion, your personal data will be purged from our systems within 30 days.
By Zylaro AI
We reserve the right to suspend, restrict, or permanently terminate your account and access to the Service, with or without notice, for reasons including but not limited to:
- Violation of these Terms or the Acceptable Use Policy
- Repeated content policy violations detected by our moderation system
- Fraudulent, abusive, or illegal activity
- Unauthorized scraping, API abuse, or automated access to the Service
- Attempts to clone, reverse engineer, or commercially replicate the Service
- Violation of intellectual property rights described in Section 10
- Inactivity for an extended period
- Legal requirements or requests from law enforcement
- Protection of other users, third parties, or Zylaro AI
We may immediately and without notice terminate accounts that engage in scraping, IP theft, or platform misuse as described in Section 10. Such terminations are not subject to the standard appeals process.
Appeals
If your account is suspended, you may submit an appeal to legal@zylaroai.com within 30 days of suspension. We will review appeals and respond within 10 business days. Our decision on appeals is final.
10. Intellectual Property & Brand Protection
10.1 Ownership
Zylaro AI™ and all related names, logos, product and service names, designs, and slogans are trademarks of Zylaro AI. The Service, including all software, source code, design, text, graphics, user interface, AI system prompts, training configurations, and other materials (collectively, "Platform Content"), is owned by or licensed to Zylaro AI and is protected by copyright, trademark, trade secret, and other intellectual property laws.
Nothing in these Terms grants you any right, title, or interest in Zylaro AI, its trademarks, brand names, or Platform Content beyond the limited license described below.
10.2 Limited License
You are granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your personal, non-commercial purposes and only as expressly permitted by these Terms.
This license does not include the right to: (a) use the Service for commercial purposes without written authorization; (b) resell, redistribute, or sublicense access to the Service; (c) build competing products or services using knowledge derived from the Service.
10.3 Prohibited — Cloning, Replication & Reverse Engineering
You must not, under any circumstances:
- Copy, clone, replicate, or create derivative works of the Zylaro AI platform, design, functionality, or AI workflows for any purpose, commercial or otherwise
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, system prompts, or underlying models used by Zylaro AI
- Impersonate Zylaro AI, create look-alike services, or use the Zylaro AI name, brand, or visual identity in any unauthorized manner
- Build, market, or distribute any product or service that substantially replicates the functionality, design, or user experience of Zylaro AI
- Extract, copy, or reproduce AI responses, system behavior, or platform outputs for the purpose of training competing AI systems
10.4 Prohibited — Scraping & Data Harvesting
You are strictly prohibited from:
- Using automated tools, bots, crawlers, scrapers, or scripts to access, collect, extract, or harvest any content, data, or information from the Service
- Systematically downloading, indexing, or archiving any portion of the Service without prior written consent
- Using data mining, screen scraping, or similar automated data collection methods on the Service
- Aggregating or republishing content from the Service for commercial purposes or to build competing datasets
- Circumventing or attempting to circumvent any technical measures in place to prevent unauthorized access or data collection
We employ automated monitoring to detect scraping activity. Accounts or IP addresses exhibiting scraping behavior will be blocked immediately, and we reserve the right to pursue legal remedies.
10.5 Prohibited — Unauthorized API Usage
The Zylaro AI API and backend services are not public APIs. You may not:
- Access, probe, or call Zylaro AI™ backend systems, APIs, or edge functions through any means other than the official Zylaro AI user interface
- Attempt to discover, document, or publish undocumented API endpoints, request formats, or response structures
- Automate requests to the Service to generate AI responses for resale, redistribution, or commercial use without authorization
- Use Zylaro AI™ as a proxy or relay to access underlying AI providers (e.g., OpenAI) at below-market rates
- Exceed any rate limits imposed by the Service or attempt to circumvent rate limiting mechanisms
10.6 Prohibited — Abuse of AI Systems
You must not misuse the AI features of the Service, including:
- Attempting to "jailbreak," manipulate, or override the AI's safety behaviors, system instructions, or content policies through prompt injection or other techniques
- Using the AI to generate content that violates these Terms or applicable law
- Systematically probing AI responses to extract training data, model weights, or system prompts
- Using the Service to generate disinformation, impersonate individuals, or produce content intended to deceive
10.7 Platform Misuse & Unauthorized Resale
You may not sell, rent, lease, sublicense, or otherwise transfer your account or access to the Service to any third party. Any attempt to commercially exploit the Service — including reselling AI responses, white-labeling the platform, or embedding the Service in third-party products — without explicit written authorization from Zylaro AI is strictly prohibited.
11. Privacy
Your privacy is important to us. Our Privacy Policy describes how we collect, use, store, and share your personal information and is incorporated into these Terms by reference.
By using the Service, you consent to the collection and processing of your data as described in the Privacy Policy.
12. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that the Service will be uninterrupted, error-free, or secure
- Warranties regarding the accuracy or reliability of AI-generated content
- Warranties that defects will be corrected
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZYLARO AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, or data
- Damages resulting from reliance on AI-generated content
- Business interruption
- Unauthorized access to or alteration of your data
In no event shall our total liability to you exceed the greater of the amount you paid to use the Service in the 12 months preceding the claim, or $50 USD.
14. Indemnification
You agree to indemnify, defend, and hold harmless Zylaro AI, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
- Your use of the Service
- Your User Content
- Your violation of these Terms
- Your violation of any rights of a third party
15. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will notify you by:
- Posting the updated Terms on this page with a new effective date
- Sending an in-app notification or email for significant changes
Your continued use of the Service after the effective date of updated Terms constitutes your acceptance of the new Terms. If you do not agree to the updated Terms, you must stop using the Service.
16. Governing Law
These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be resolved through binding arbitration, except where prohibited by law.
You may also have rights under your local consumer protection laws that cannot be waived by these Terms.
17. Contact Us
If you have questions, concerns, or feedback about these Terms, please contact us:
Legal inquiries
legal@zylaroai.comFor general support, privacy requests, or account issues, visit our Privacy Policy page for the relevant contact details.