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General Support
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Report a Bug
Something not working as expected?
Security
Responsibly disclose a vulnerability
Account Recovery
Locked out or need account help?
Expected response times
General support: 1–3 business daysAccount issues: within 24 hoursSecurity reports: within 72 hoursAccount appeals: within 10 business days
Frequently Asked Questions
Account restricted or suspended?
If your account has been limited, placed under review, or suspended, you can submit a formal appeal through our Account Review process.
Go to Account ReviewResponsible Security Disclosure
Found a security vulnerability? We appreciate responsible disclosure. Please report it using the Security Report form or email supportzylaroai@gmail.com. Do not post vulnerability details publicly before we have had a chance to address them.
- We will acknowledge your report within 72 hours
- We will work to resolve confirmed issues promptly
- We will credit researchers who report valid issues (with permission)